Gaya APA
PRICE, B., Jaffe, D. (2015).
Your Customer Rules : Delivering The Me2B Experiences That Today's Customers Demand .
New Jersey:
Wiley.
Gaya MLA
PRICE, Bill., Jaffe, David.
"Your Customer Rules : Delivering The Me2B Experiences That Today's Customers Demand".
New Jersey:
Wiley,
2015.
Teks.