Gaya APA
TJIPTONO, F.
(2022).
Service Management : Mewujudkan Layanan Prima
(
1; Cet. 4)
.
Yogyakarta:
Andi.
Gaya MLA
TJIPTONO, Fandy.
"Service Management : Mewujudkan Layanan Prima".
1; Cet. 4
Yogyakarta:
Andi,
2022.
Teks.