Gaya APA
Gaspersz, V. (2003).
ISO 9001 : 2000 And Continual Quality Improvement (Cet.3).
Jakarta:
Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent.
"ISO 9001 : 2000 And Continual Quality Improvement".
Cet.3
Jakarta:
Gramedia Pustaka Utama,
2003.
Teks.