MONICA, ., Caslam, S, M.(2017).Pengaruh Customer Relationship Marketing dan Customer Value Terhadap Customer Loyalty Nasabah PT.Bank Central Asia Tbk Kantor Cabang Pembantu Graha Cibinong Bogor .Bogor:STIE Binaniaga.
Gaya MLA
MONICA, ., Caslam, SE.,, MMA."Pengaruh Customer Relationship Marketing dan Customer Value Terhadap Customer Loyalty Nasabah PT.Bank Central Asia Tbk Kantor Cabang Pembantu Graha Cibinong Bogor".Bogor:STIE Binaniaga,2017.Teks.