The aims of this research are to determine the effects of service quality, customer satisfaction toward the customer loyalty of KSP Sejahtera Bersama Cabang Wangun Bogor. The data of the research is collected from 100 customers, The sampling technique of this research is non probability sampling with the method of purposive sampling. The analysis technique used in the research are validity test…
PENGARUH NET INTEREST MARGIN, LOAN TO DEPOSIT RATIO, NON PERFORMING LOAN DAN CAPITAL ADEQUACY RATIO TERHADAP RETURN ON ASSETS (Studi Kasus PT. BCA, Tbk. Tahun 2005 - 2014) RULIYANTO Mahasiswa Sekolah Tinggi Ilmu Ekonomi Binaniaga Bogor ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh NIM, LDR, NPL dan CAR terhadap ROA pada PT.BCA, Tbk. Tahun 2005-2014. ROA menunjukk…